We do our utmost to ship all orders within 5-7 working days, your goods are hand poured and prepared promptly on receipt of your order supported with full payment.
We will always try to advise by email any orders which may be problematic or delayed due to the size of the order and or material shortages.
Manufacturing shall begin only after full payment (or a 50% deposit for larger orders) has been received, no order shall be dispatched without cleared payment deposited within our bank.
We choose to use high quality reputable couriers to ensure successful delivery, we apologise for the increased costs but always offer FREE collect from factory should you wish to arrange collection.
Collection from factory is strictly by appointment only, please call in advance to arrange suitable times.